FREQUENTLY ASKED QUESTIONS - QUICK LIST


  • I can't login
  • Updating my profile
  • Update my email address
  • Report an Error
  • Reporting Abuse
  • Reporting Spam
  • Privacy
  • Make my profile private
  • Block users




    Question: I can't login

    I can't login, or I forgot my username or password.



    Solution: If
    you can't login, check to make sure that your "caps lock" key is off.
    Your username and password are CaSe SeNsItIvE. If you still cannot login, you
    can request to reset
    your password
    or contact us.



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    Question: Updating my profile

    How can I update my profile?



    Solution: To
    update your profile, you must visit the Edit Profile
    page. You can move through the different parts of your profile by clicking the
    tabs at the top of the page.

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    Question: Update my email address
    How can I update my email address?

    Solution: You can update your email address on the My Account page.
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    Question: Report an Error
    How can I report an error or other problem with the site?



    Solution:


    To report an error or problem with the site, you can contact us by selecting a "Contact Us Category" that best describes the problem that you see.

    If you are a member and you have a problem with your account, please open a "Support Ticket"

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    Question: Reporting Abuse
    How can I deal with someone that is bothering me?

    Solution: If someone is bothering or harassing you, blocking them is usually the
    best solution. Visit the Account Settings page to learn how to block
    people. If someone continues to harass you despite your efforts, you
    can report them by sending us the details.
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    Question: Reporting Spam
    How can I report spam or other inappropriate content?



    Solution: You can report spam, pornography, or any other inappropriate content by sending us the details of the user through our contact support center.

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    Question: Privacy
    Is my information kept private?



    Solution: Absolutely. We do not share any personally identifying information about you to any third party.
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    Question: Make my profile private
    How can I make my profile private?



    Solution: If your profile is currently public, you can make your profile private by visiting the Profile Privacy page.
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    Question: Block users
    How can I block users from contacting me?



    Solution: You can block people by adding their username to your blocked users
    list. Visit the Account Settings page to learn more about how to block
    people.
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